Family Financial Insurance
JACK YIU
Family Financial Insurance
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Terms of Service

Last updated: May 6, 2026

Welcome to Family Financial Insurance ("we," "us," or "our"), operated by Jack Yiu. By accessing or using our website at fflfinancial.com, booking a consultation, or communicating with us via phone, email, or SMS, you agree to be bound by these Terms of Service.

1. Age Requirement

You must be at least 18 years of age to use our website, submit any forms, book appointments, or consent to receive SMS communications from Family Financial Insurance. By using our website or submitting your contact information, you confirm that you are 18 years of age or older.

2. Services

Family Financial Insurance is a licensed insurance and financial services agency based in Arcadia, California. We offer life insurance, annuity products, and financial planning consultations. Our services are available to residents of states where we are licensed to conduct business.

3. No Guarantee of Coverage or Returns

Nothing on this website constitutes a guarantee of insurance coverage, investment returns, or financial outcomes. All insurance and annuity products are subject to carrier underwriting, eligibility requirements, and applicable state regulations. Past performance of any financial product does not guarantee future results.

4. Communications Consent

By submitting your contact information through any form, booking calendar, or landing page on our website, you consent to be contacted by Family Financial Insurance via phone, email, and SMS text message. You understand that:

  • Message frequency varies based on your interactions with our services
  • Message and data rates may apply
  • You may opt out of SMS communications at any time by replying STOP
  • You may opt out of email communications at any time by clicking the unsubscribe link
  • Opting out of marketing communications will not affect your ability to receive transactional messages related to confirmed appointments

5. SMS Terms

When you opt in to receive SMS messages from us:

  • You will receive appointment reminders, booking confirmations, and follow-up communications
  • You can opt out at any time by replying STOP to any message
  • You can request help by replying HELP or contacting jack@fflfinancial.com
  • We do not share your SMS opt-in information with third parties for marketing purposes
  • Supported carriers include but are not limited to: AT&T, Verizon, T-Mobile, Sprint, Boost Mobile, US Cellular, and MetroPCS
  • Carrier liability disclaimer: Wireless carriers such as AT&T, Verizon, T-Mobile, and others are not liable for delayed or undelivered messages. Message delivery is subject to network availability and carrier transmission.

6. Appointments and Consultations

Scheduling a consultation through our booking system does not constitute a binding contract or guarantee of any insurance coverage or financial product. Consultations are informational in nature and are subject to availability. We reserve the right to reschedule or cancel appointments with reasonable notice.

7. Website Content

All content on this website, including text, graphics, logos, images, and design elements, is the property of Family Financial Insurance or its content suppliers and is protected by U.S. and international copyright laws. You may not reproduce, distribute, modify, or create derivative works from any content on this website without prior written consent.

8. Third-Party Links

Our website may contain links to third-party websites for your convenience. We do not endorse or assume responsibility for the content, privacy policies, or practices of any third-party sites. Visiting third-party sites is at your own risk.

9. Limitation of Liability

To the fullest extent permitted by law, Family Financial Insurance and its affiliates, officers, agents, and representatives shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of this website or our services, even if we have been advised of the possibility of such damages.

10. Indemnification

You agree to indemnify, defend, and hold harmless Family Financial Insurance and its affiliates, officers, agents, and representatives from any claims, liabilities, damages, losses, or expenses (including reasonable attorneys' fees) arising out of your use of our website, violation of these Terms, or infringement of any third-party rights.

11. Privacy

Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your information.

12. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Any changes will be posted on this page with an updated effective date. Your continued use of our website or services after any changes constitutes your acceptance of the updated Terms.

13. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts located in Los Angeles County, California.

14. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Contact Us

If you have questions about these Terms of Service, please contact us:

Family Financial Insurance
Jack Yiu, Licensed Insurance Professional
2556 Tanoble Dr, Altadena, CA 91001
Phone: (310) 880-8307
Email: jack@fflfinancial.com
Website: fflfinancial.com

Jack Yiu | Family Financial Insurance
Proudly Partnered with Family First Life (FFL)
📍 2556 Tanoble Dr, Altadena, CA 91001
📞 (310) 880-8307  |  ✉ jack@fflfinancial.com
🌐 fflfinancial.com
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